Charming Pendant

Shipping Policy

At Zyra Jewellery, we carefully pack every order to ensure it reaches you safely.

• 🚚 Pan-India Delivery Available
• 📦 Orders are usually dispatched within 1–2 business days.
• ⏱️ Estimated delivery time is 2–5 business days after dispatch.
• 📍 Delivery time may vary depending on your location and courier service.
• 📲 Tracking details will be shared once your order is shipped.

Please make sure your name, address, pincode and phone number are correct while placing your order.

Return & Exchange Policy

We accept returns/exchanges only for damaged, defective, or incorrect products received.

🎥 Unboxing video is mandatory for any damage, missing item, or wrong-product claim. The video must clearly show the package from the beginning of opening until the product is fully revealed.

• Products must be unused and in their original condition and packaging.
• Return/exchange requests must be reported as soon as possible after delivery.
• Returns are not accepted for change of mind or incorrect product selection.
• Please contact us before sending any product back.

Once your request is verified and approved, we will guide you through the replacement, exchange, or refund process.

Thank you for shopping with Zyra Jewellery. ❤️